Effective Communication Techniques in the Organizations

Course Code:

HRM 221

Course Type:

Area Elective

P:

3

Application:

0

Credits:

3

ECTS:

6

Course Objectives:

This course acquires knowledge, skills and attitudes in order to establish effective communication with different disciplines within the team and to develop organizational communication skills that will enable them to find appropriate solutions by noticing communication barriers.

Course Content:

This course introduces practical principles of interpersonal communication and the opportunity to practice daily life. A wide variety of strategies and techniques are introduced to help students improve their personal and professional lives. The course offers activities to help students become aware of the pitfalls in verbal, nonverbal, and written communication to ensure that they are aware of the order, clarity, and detail of their communication. The course also provides practical information on different methods of business communication and various business communication tools.

Course Methodology:

1: Expression , 2: Q&A, 3:Discussion, 4: Analogy, 5: Case Study

Course Evaluation Methods:

A: Exam, B: Presentation C: Homework, D: Project, E: Lab.

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Course Learning Outcomes

Learning Outcomes Program Outcomes		Educating Methods	Assessment Methods
1. Cooperates with different disciplines	1,7,8,13,15	1,3,2	A,B,C
2. Discuss communication obstacles and solutions in organizations and effectively use communication processes and types	2,7,8,10,9,12	1,3,5	A,B,C
3. Decides on the appropriate communication tool for the situation and adopts the importance of effective communication.	2,4,5,11	1,2,4	A,B,C

Course Flow

Week	Subjects	Preliminary
1.	Explanation of aims and objectives of the curriculum	The relevant chapter will be read in the course book.
2.	Definition, importance and purpose of organizational communication	The relevant chapter will be read in the course book.
3.	Communication process	The relevant chapter will be read in the course book.
4.	The place of communication in organizational theory: classical approach and communication,	The relevant chapter will be read in the course book.
5.	Behavioral approach and communication, integrated approach and communication	The relevant chapter will be read in the course book.
6.	Postmodern approach and communication, feminist approach and communication	The relevant chapter will be read in the course book.
7.	Forms of communication	The relevant chapter will be read in the course book.
8.	Midterm	The relevant chapter will be read in the course book.
9.	Types of communication	The relevant chapter will be read in the course book.
10.	Communication models	The relevant chapter will be read in the course book.
11.	Organizational communication channels and formats	The relevant chapter will be read in the course book.
12.	Communication and empathy	The relevant chapter will be read in the course book.
13.	Communication tools and communication obstacles and solutions	The relevant chapter will be read in the course book.
14.	Effective management of organizational communication Final	The relevant chapter will be read in the course book.

Recommended Sources

Lecture Book

ORGANIZATIONAL COMMUNICATION A MANAGERIAL PERSPECTIVE

JANE WHITNEY GIBSON -RICHARD M. HODGETTS

Material Sharing

Documents	Lecture notes
Duties	Homework, quiz, presentation, project
Exams	Midterm final

Assessment

WORKS IN SEMESTER	TIME	CONTRIBUTION PERCENTAGE
Mıdterm		60
Short Exam/Homework		20
Semester Work		20
Total		100
Final to success		45
Semester to success		55
Total		100

Course’s Contribution to Program

No	Program Learning Outcomes	Contribution Level
No	Program Learning Outcomes	1	2	3	4	5
1	Have the knowledge, discipline and responsibility necessary to conduct independent study / project / research, and prepare a comprehensive research and / or project report on the subject.			x
2	Demonstrate that they are able to contribute effectively to team and project work in the human resources department.				x
3	For the human resources department, you can designate and plan the goals and objectives, or design and plan the project for performance improvement.		x
4	A rapidly changing business can critically assess the knowledge gained in the field of human resources in global conditions, determine the sufficiency and learning needs of the information it has, and direct its learning to make up for its deficiencies.				x
5	Could have a critical perspective, update information for personal and professional development, understand the importance of lifelong learning and contribute to the employees of the business that they work with.				x
6	Taking into account the changing global dynamics, they can show that they understands the importance of thinking flexibly and producing creative solutions to be successful in professional life.		x
7	Will be able to understand, follow and interpret the global dynamics of human resources science; At the international institutional level, have sufficient knowledge of English to communicate effectively, in writing and verbally		x
8	Could an express their knowledge, results and opinions of their studies in Turkish and / or English in a clear and clear way by using the knowledge and experience in general human resources science field by using the necessary data in other disciplinary and business units in national and international academic and professional environments.		x
9	Could demonstrate that an industry understands the importance of respecting cultural differences among its employees and can communicate by showing the necessary empathy in social and professional environments created by individuals from different cultures.			x
10	Have innovative ideas in science.
11	Will be able to judge the concepts of business ethics and social responsibility, evaluate the applications of these concepts, and show that it is important to act in accordance with these principles to add value to business and collective.	X
12	Demonstrate that quality management for enterprise sustainability understands the importance of business health and safety, corporate social responsibility, professional and cultural respect, and corporate ethics principles.			X
13	Can use contemporary concepts, theories and models related to the field of human resources science, field-specific research methods for solving problems, analyzing and researching how to reach the resources necessary for continuous improvement of field knowledge and historical development of the field.		x
14	Can demonstrate that human resources have basic knowledge at the international level in legal, political, economic, and social issues surrounding the field of science.		x
15	Can demonstrate that they have an analytical mindset and that they can use advanced institutional and applied knowledge that human resources have acquired in the field of science.			x
16	Can evaluate and interpret quantitative and qualitative data with theoretical, factual and research method information, identify problems, analyze data, and produce solutions by evaluating the results.			x
17	Could think critically about the organization / organization, human resources can associate, integrate, create new information, and understand interdisciplinary interaction with information from other fields in the field of science.		x

ECTS

Activity	Number	Time (Hour)	Total Work Load (Saat)
Lecture Duration (Including exams week: 15xtotal lecture hour)	16	3	48
Out-of-class Course Study Time (Pre-study, practice)	16	4	64
Midterm	1	3	3
Homework	2	6	12
Final	1	3	3
Total Work Load			130
Total Work Load/ 25 (s)			5,2
Lecture AKTS Credit			6

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Effective Communication Techniques in the Organizations

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